Online Privacy Policy

Mobilizer Yazılım ve Teknoloji Inc. is a private Incorporation, having its principal place of business at Mustafa Kemal Mah. Dumlupınar Blv. No:280 G/1260 Çankaya/Ankara (“AppNava”, “we”, “us” or “our”) provides an analytics, data analysis, prediction and optimization SaaS (software-as-a-service), which enables the tracking, analysis and prediction of users’ activities on mobile applications (respectively the “Apps” and the “SaaS”). The SaaS is available to App developers and/or publishers (“Developer” or "Customer") through implementation of the AppNava API from AppNava’ website, at: https://appnava.com/ (the “Site”). AppNava is fully committed to protect the privacy of visitors to our Site (the “Visitors”) and/or of our Customers, along with the privacy of their Apps’ users (“End User”), in compliance with applicable privacy and personal data laws and regulations. Customer, Visitors and End Users are hereby referred to hereunder as “you” or “your”. We take extra care in protecting the personal information that Customers and Visitors share with us in connection with their use of the SaaS and the Site , including information concerning our Customers Apps’ End Users (the "Services"). This Privacy Policy (the “Privacy Policy”) is intended to describe our practices regarding the information we may collect from you or to which we may have access, when you use or interact with the Services, and the manner in which we may use such information, and the choices and rights available to you. With respect to End User Data (as defined below), AppNava will act as a data Processor on behalf of the Customer, and Customer shall act as a data Controller. This Privacy Policy supplements, and should be read in conjunction with our Terms of Use available at https://appnava.com/, which provides additional information on the Services. We reserve the right to change the Privacy Policy. If we decide to make a material change to the Privacy Policy, we will post a notice at least thirty days prior to making any material changes. Your continued use of this Site, including use after the posting of any changes to these terms will be deemed acceptance by you of the Privacy Policy. You will find information on the following topics within this Privacy Policy:

Collection Information Policy

Anonymous Information

You can visit the Site to read information about our company, products, and services without telling us who you are and without revealing any personal information. To improve the usefulness of our site, AppNava measures and analyzes non-identifying, usage, and volume statistical information from Site visitors in order to administer our Site, and to constantly improve the quality of our service and site performance. Information gathered may include, but is not limited to, the following: the activity of the Site visitor's browser when the visitor is viewing the Site; the site path of visitors; and the time visitors come to the Site. AppNava reserves the right to publish anonymous, aggregate summary information regarding its Site visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of our visitors' usage of the Site.

Personal Information

Personal information refers to individually identifiable information, namely information that identifies an individual or may with reasonable efforts or together with additional information we have access to, enable the identification of an individual, or may be of private or sensitive nature information relating to an identified or identifiable natural person. Identification of an individual also includes association of such individual with a persistent identifier such as a name, an identification number, persistent cookie identifier etc. Personal information does not include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person. Personal information Customers and/or Visitors provide us actively and voluntarily when they use or interacts with our Services. You are asked to provide contact information such as Customers and/or Visitors name, company number, signing person name and position, email and physical addresses, and telephone number, all when such Customers and/or Visitors fill our online form or register for an account with us or when they update their accounts details. At registration Customers also provide us with a list of Apps in which they would like to implement AppNava API. Additionally, we collect and use the following categories and types of information in the following respective circumstances: The contents of Customers and/or Visitors interaction with our customer support which may include text recording and transcripts of such communications. Financial information (such as credit card or bank account numbers), which is processed by our third party services providers as further detailed below and to which we have no access. Information we are required or authorized by applicable national laws to require Customers and/or Visitors to provide us in order to authenticate or identify them or to verify the information we have collected or otherwise provide them with our Services. Computer, device, browser or Application identifier. For example, IP address, user agent, IDFA (identifier for advertisers), Android ID (in Android devices); Google Advertiser ID, unique user ID and other similar unique identifiers. Information related to a mobile device or computer, such as: browser type, device type and model, operating system (iOS/Android etc.), system language, OS version, Wi-Fi status, time stamp and zone, device motion parameters and carrier. Other information collected from End-Users when they use the App such as: The dates and times in which End-Users launch the applicable App, its usage duration and frequency, End Users’ in-App purchases (IAP), End-User events, pre-defined by the applicable Customer. End-Users’ interaction with the App, including clicks and views, and in certain cases about End-Users’ impressions of and reactions to advertisements and other information that is being communicated to the End-Users by the Customer through the App. End Users’ interaction with the applicable App, such as: Device ID or unique identifier, device type, ID for advertising, operating system, IP address, time zone, and location information from End-Users' mobile device or as can be derived from their IP addresses. Importantly, End User Data does not generally contain any information that directly identifies an individual, such as names, addresses, credit cards or other similarly regulated financial information, or any other type of sensitive personal information, we acknowledge that under certain jurisdictions the End User Data we do receive when a Customer uses the Services may be deemed personal data as it is associated with a technical identifier, and therefore, where applicable, will be treated as such. If you are a customer, you may only provide us personal information related to end users or allow us access in accordance with this privacy policy, only with such end users’ express authorization and consent and refrain from providing us with any other personal information associated with end users.

Purpose of Information Use and Disclosure

AppNava uses the information that we collect on the Site to contact you to further discuss your interest in our company, our services, and to send information regarding our company, such as marketing promotions and events. This information may also be used to improve the services we provide you. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. This information is not provided to third parties for their own use, unless specifically authorized by you. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, or in order to comply with a current judicial proceeding, a court order, or legal process served on the Site. As mentioned above, we have no direct relationship with the individual End-Users, therefore, it is the Customers’ responsibility to ensure that all personal information of End User received or accessed by AppNava pursuant to Customers’ access to the SaaS is being provided to AppNava on the above legal basis for processing which in any event shall include the basis of consent pursuant to which Customer shall obtain express consents and permissions from its End-Users of its App, for the collection and processing of their personal information as set forth hereunder. We may use personal information that we collect about End Users solely for the purposes

Personal information regarding the Customers, End-Users and Visitors will be maintained, processed and stored by us and our authorized affiliates and service providers in Turkey, European Union and as necessary, in other territories in secure cloud storage, provided by our third party service provider. You hereby accept the transfer and storage of information as described above.

Data Retention

We may retain your personal information for as long as legitimately and to the extent required, for the achievement of the purposes listed under Section ‎4, including without limitation, as reasonably necessary to comply with our legal obligations and/or protect our legitimate interests. We then either delete such personal information from our systems or anonymize it without further notice to you.

Third Party Policy

The Site may from time to time contain links to other websites. AppNava is not responsible for the privacy practices or the content of these other websites. Customers and/or visitors should check the privacy policy statement of these other websites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential. Third parties may advertise on our Site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website. They may also use other technology to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this Privacy Policy does not cover the information practices of these third parties.

Opt-Out and Update Policy

By providing us with your email address or any other contact information Customers and Visitors hereby agree that AppNava may use your contact details for the purpose of informing you of our events, products and services offered by us and to send you newsletters or marketing materials. AppNava offers its Site visitors a means for controlling the use of session information. If, at any time after registering for information, you change your mind about receiving receipt of information from us, or about the use of information volunteered by you, if you no longer wish to receive emails from us, you may withdraw your consent by sending a written notice to AppNava by email to the following address: info@appnava.com or by opting out by clicking “unsubscribe”. Please note that we may notify you (through any of the means available to us) of changes or updates to our Services, payment issues, service maintenance, etc., and you will not be able to opt-out of receiving such service messages.

Contact Us

If you have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached by email to the following address: info@appnava.com.

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